Ca freaking razy

As the days go I am getting more and more upset/frustrated. No news today. I love how our social worker lies to us.  He may very well not know anything, but stick to what you said about calling us everyday to give us the case info. Or at the very least don't freaking ignore responding to my email ALL DAY.   I emailed him at 11:30am, no word back @ 6pm. He was in the office today.  In some ways I really don't like our social worker.  But I can't do anything about it, I'm stuck. I wish I knew contact info for his supervisor, so if say I want to get info I have someone to contact... It is so frustrating.  And I can totally understand someone being over busy(as sw's normally are) but then don't promise you'll call us on monday with news or tell us you'll let us know of new info everyday.   I am really starting to break down again this week- and it is only monday. I just want to know, I hate this state of huge limbo.  The later it is decided for him, the harder it will be for him and us to enjoy christmas. The later it gets decided, the later we decide if we are canceling aruba. The later we cancel aruba, the less chance m&d will get all their money back.  I know the process to figure out his placement now is hard, but come on- just figure it out already.